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APM Alerts and Cases service is available in a degraded state in the US West production environment -- Sep 25, 2026
Incident
Report for APM
Resolved
As of 07:40 AM PT, APM Alerts and Cases service in the US West Production environment has recovered and is back to normal operation. The performance issues have been resolved, and the service is currently operating normally.
There was a resource contention on the APM backend service due to heavy ingestion traffic. This has been addressed by optimizing resources.
There was a resource contention on the APM backend service due to heavy ingestion traffic. This has been addressed by optimizing resources.
Update
We are continuing to investigate this issue.
Investigating
APM Alerts and Cases service is currently experiencing intermittent issues and is available in a degraded state in the US West Production environment. Technical teams are actively investigating and working to restore full service.
This incident affected: US-West Prod (APM).