All Systems Operational

EU-Central Prod Operational
APM Operational
US West Pre-Prod Operational
APM Operational
US-West Prod Operational
APM Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

APM application maintenance in the EU Central environment Aug 20, 2026 18:30-22:00 PDT

Update - APM application in the EU Central environment will be under maintenance between 3:30 AM CET and 7:00 AM CET on Aug 21, 2026 (6:30 PM PT and 10:00 PM PT on Aug 20, 2026) for a dependent service upgrade.

During the maintenance, Users may experience issues with login UI operations within the APM application, and REST API operations involving APM services.

Aug 14, 2026 - 14:50 PDT
Scheduled - APM application in the EU Central environment will be under maintenance between 3:30 AM CET and 7:00 AM CET on Aug 21, 2026 (6:30 PM PT and 10:00 PM PT on Aug 20, 2026) for a dependent service upgrade.

During the maintenance, Users may experience issues with login UI operations within the APM application, and REST API operations involving APM services.

Aug 14, 2026 - 14:15 PDT

Aug 20, 2026

No incidents reported today.

Aug 19, 2026

No incidents reported.

Aug 18, 2026

No incidents reported.

Aug 17, 2026

No incidents reported.

Aug 16, 2026

No incidents reported.

Aug 15, 2026

Resolved - APM Templates service has been restored in the EU Central environment.
Users should be able to access Alerts and Cases Templates without any issues.
The issue was caused due to resource congestion on templates infrastructure.

Start time: Aug 15, 2026 9:23 AM CET (Aug 15, 2026 12:23 AM PT)
End time: Aug 15, 2026 10:04 AM CET (Aug 15, 2026 1:04 AM PT)

Aug 15, 01:25 PDT
Investigating - APM Templates service is available in a degraded state in the EU Central environment.
Users will experience delays and timeouts when accessing alerts and case templates.

Start time: Aug 15, 2026 9:23 AM CET (Aug 15, 2026 12:23 AM PT)

Aug 15, 00:47 PDT

Aug 14, 2026

No incidents reported.

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.